For help please use the following emails - please be sure to include as much relevant information as you can when reporting issues or asking questions.
CARDAT involves tvo third party software platforms:
While both of these platforms are professionally supported, they are both still being developed and there are stils a few issues that are known to occur. Table 1 provides a list of some of the known issues and workarounds.
Platform | Issue | Workaround | Comments |
---|---|---|---|
CoESRA | R files do not open with RStudio. Currently there is no file association between RStudio and file extensions such as .R .Rproj .Rmd | Open RStudio via the Applications -> CoESRA menu. Then open the file from within RStudio. | This issue has been reported to TERN. |
CoESRA | Arrow keys sometimes stop working from within RStudio. | This can be resolved through closing and reopening RStudio. | This issue has been reported to TERN. |
Cloud CARDAT | Occasionally logins fail. | No known workaround. | When this issue occurs it needs to be reported to the Cloud CARDAT help desk, who can resolve the issue. |